CIVICLENS
Citizen participation

CIVIC REWARDS

CivicLens does not reward people for spamming complaints. It rewards meaningful civic participation, with points designed to become real partner discounts, recognition and community benefits.

Current civic balance
0
Civic Points
Current level
NEW CITIZEN
Progress100 to next badge
Next real-world benefit
₹50 LOCAL PARTNER VOUCHER
500 more points needed
How civic impact earns points
Valid new civic report+5
Existing nearby issue / duplicate+2
Authority accepts report+10
Issue is successfully resolved+25
Citizen helps verify resolution+10
The MVP awards points immediately for a submitted report. Additional lifecycle rewards are designed for the production authority workflow.
Reward catalogue

Points → tangible benefits

Partner rewards shown as MVP examples
500 PTS
₹50 LOCAL PARTNER VOUCHER
PARTNER REWARD

A small everyday reward sponsored by a participating local café, store or service.

1,000 PTS
₹100 LOCAL PARTNER VOUCHER
PARTNER REWARD

A higher-value discount or voucher from a participating community partner.

2,500 PTS
CIVIC CHAMPION CERTIFICATE
CITY RECOGNITION

Recognition for sustained, high-quality civic participation and verified impact.

5,000 PTS
PREMIUM CIVIC REWARD
SPONSORED REWARD

Future city campaigns can offer larger sponsored rewards to top contributors.

Civic badge ladder
01
NEW CITIZEN
0 PTS
02
CIVIC SCOUT
100 PTS
03
CIVIC CONTRIBUTOR
500 PTS
04
COMMUNITY GUARDIAN
1,000 PTS
05
CIVIC CHAMPION
2,500 PTS
Why rewards work

CivicLens is designed around quality over quantity: a citizen is rewarded for useful evidence, accurate participation and real-world resolution. In a city deployment, local businesses can sponsor the reward catalogue while the municipality benefits from higher quality civic participation.